Customer Reviews

Having a business myself I understand how important customer service is and I am extremely impressed with the professionalism that Innovative has shown in handling our business. Thanks to them I feel confident we are well taken care and I can concentrate on running my business. Great customer support!

Innovative Insurance Group has consistently delivered exceptional service. As my insurance agent, they’ve been a reliable support system, always providing top-notch assistance. Their accessibility is unparalleled—I never faced any difficulties reaching out for help or guidance. What sets them apart is their dedicated and outstanding staff, particularly the agent assigned to assist me. Their personalized attention and commitment to addressing my concerns or queries promptly have been outstanding. I’ve found their service to be a cut above the rest, consistently offering a seamless and stress-free experience. In fact, I’d give them 5 stars without hesitation. I wholeheartedly recommend Innovative Insurance Group to anyone seeking not just great insurance but also an exceptional customer experience.

I was with State Farm for many years, after talking to Scott he managed to save me a lot of money on both my homeowners and auto policies, and made the switch so easy and convenient. I highly recommend you talk to Scott.

Scott is wonderful to work with. Always keeps you in the loop and very responsive.

I have been with Innovative Insurance for probably six or seven years now and their service has been above outstanding, they operate in a very clear-cut professional and courteous manner, and I saved money on my premiums when I moved into Montgomery county.

We have been a client of Innovative Insurance Group for over 5 years.  Not only have they saved us thousands of dollars over our previous carriers, but their customer service is outstanding.  Rob and his staff are a pleasure to deal with.  They are professional, knowledgeable and dependable.  I highly recommend Innovative Insurance Group for all your insurance needs.

We have been with Innovative Insurance Group and Rob McVaugh for a number of years.  The personal attention we receive from Rob and his staff is unparalleled.  Whether we need a certificate of insurance or have a general question, every interaction with them has been more than positive.  Rob gives all of his insured’s his personal cell phone number.  We know 24 hours a day, seven days a week, we can get in touch with him.  This type of service just does not exist anymore, and this is why year after year, we continue our business with Innovative Insurance.  

Easy and competent.

Innovative Insurance is the best One Stop shop to get all of the coverage that you need!